Terms of Service

1. About this website

These Terms of Service govern your use of the tour website futurevisionlabsinthe.com, including any booking or request flows available on the site.

By using the website and submitting booking/lead requests, you agree to be bound by these Terms. If you do not agree, please do not use the website.

2. Provider information

The website is operated by futurevisionlabsinthe.com (LLC). For direct and stable access to our identifying information, you can contact us using the details in the footer.

We provide consumer information in line with applicable requirements, including references to:

• Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII, Стаття 7
• Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, Стаття 13, Стаття 17, Стаття 19

3. Booking and tour requests

Where the site offers a booking or lead request, your submission constitutes a request to arrange a tour. The availability of dates, pricing, and services may be confirmed only after we process your request.

You must provide accurate information. If any information is incorrect, we may be unable to confirm or complete your request.

4. Tour conditions and itinerary changes

Tour inclusions, schedules, and conditions are described on the site at the time of booking/request. Travel and service providers may impose changes due to operational needs or circumstances beyond our control.

We may adjust the itinerary, order of activities, transport, venues, or timing when necessary, including for safety, regulatory, weather, force majeure, or similar reasons. Any such changes will not be intended to materially reduce the overall value of the tour, to the extent reasonably possible.

5. Exclusions and limitations

To the maximum extent permitted by law, we are not responsible for indirect or consequential damages arising from your use of the website, except where such limitation is prohibited by applicable Ukrainian law.

Some tours depend on third-party services (for example, transport operators, guides, venues). Any third-party conditions are outside our control. We will, where reasonable, provide assistance if issues arise.

6. Personal data and cookies

If we process personal data on the site (including cookie-based tracking), we do so on a lawful basis and disclose such processing in our privacy notice. Where required by law, we obtain consent.

Relevant references:

• Закон України "Про захист персональних даних" № 2297-VІ
• Закон України "Про захист персональних даних", consent

7. Dispute resolution

You may contact us to resolve issues related to tours or the booking process. If a dispute cannot be resolved amicably, the rights and mechanisms available under Ukrainian consumer protection legislation apply.

We reference:

• Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, Стаття 13, Стаття 17, Стаття 19

8. Language

Information provided to consumers in Ukraine must be provided in Ukrainian (it may be duplicated in other languages, but Ukrainian is required). Reference: Закон України "Про забезпечення функціонування української мови як державної", Ukrainian as the state language.

9. Contact

For questions about these Terms, tour availability, or booking requests, contact us using the details below.