Privacy Policy

1. Who we are (provider information)

We are futurevisionlabsinthe.com (LLC), EDRPOU registration code 29763820. Address: 15 Khreshchatyk St, Kyiv, 01001, Ukraine. Email: contact@futurevisionlabsinthe.com. Phone: +380 683 350 4359.

For electronic commerce activity, we ensure direct, simple, stable access to our identifying information on the website as required by Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII, Стаття 7.

Managing Director (legal representative): Thomas Klein.

2. Personal data we collect

• Contact form data: name (if provided), email, phone (if provided), and any message content you submit.
• Tour visitor data: information you provide when booking or requesting tours (e.g., preferences or questions), if applicable.
• Technical data: pages viewed, approximate location from IP, device/browser information, and access logs, collected in the course of operating the website.

If we use cookies or similar technologies for analytics or other purposes, we will describe them in this notice and, where required by law, obtain consent.

3. Purposes of processing

• To respond to your inquiries and contact form submissions.
• To provide requested tour information and manage visitor requests.
• To maintain the security and proper functioning of the website, including fraud prevention and troubleshooting.
• To comply with applicable legal obligations.

4. Legal basis for processing

We process personal data based on lawful grounds under Ukrainian data protection rules. Where processing relies on consent, we collect consent where required and you can withdraw it (see Section 9).

Legal references: Закон України "Про захист персональних даних" № 2297-VІ, Закон України "Про захист персональних даних", consent.

5. Sharing of personal data

We may share personal data only when necessary for the purposes described above or when legally required. For example, we may use service providers that process data on our behalf (e.g., website hosting or operational support) under appropriate confidentiality and security measures.

We do not sell your personal data.

6. International transfers

If personal data is processed outside Ukraine (e.g., by hosting or service providers), we take steps designed to ensure an appropriate level of protection and to comply with applicable Ukrainian requirements. Where required, we provide additional safeguards.

7. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including responding to inquiries and complying with legal obligations. After the retention period expires, data is deleted or anonymized in accordance with our internal procedures.

8. Consumer information and dispute settlement

For consumers, we provide pre-contract information and relevant dispute-settlement information as required by Ukrainian consumer protection law, including the provider’s identification details.

Legal references: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, Стаття 13, Стаття 17, Стаття 19.

9. Your rights

Depending on applicable law, you may have the right to: access your personal data, request correction or deletion, withdraw consent (where processing is based on consent), and object to processing in certain circumstances. To exercise these rights, contact us using the details in the footer.

Legal references: Закон України "Про захист персональних даних" № 2297-VІ, Закон України "Про захист персональних даних", consent.

10. Language

We provide website information required for consumers in Ukraine in Ukrainian (it may be duplicated in other languages). Legal reference: Закон України "Про забезпечення функціонування української мови як державної", Ukrainian as the state language.